Privacy Statement

At The Otto Group, we value your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, and safeguard your data, in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. What Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email, phone number, address

  • Business Information: Company name, service requests

  • Transactional Information: Orders, invoices, payment details

  • Usage Data: IP address, browser type, pages visited, interaction time (via cookies)

2. Why We Collect It (Legal Basis)

We collect and use personal data for:

  • Performing contracts (e.g. fulfilling your orders or service requests)

  • Complying with legal obligations

  • Our legitimate business interests (e.g. marketing, improving our website)

  • Consent (e.g. subscribing to a newsletter)

You can withdraw consent at any time.

3. How We Use Your Information

  • To process and fulfill orders

  • To respond to your inquiries

  • To send marketing communications (with your consent)

  • To improve our website and customer service

  • To comply with legal requirements

4. Your Rights

If you are in the EU/UK (GDPR): You have the right to:

  • Access your data

  • Correct inaccuracies

  • Delete your data ("right to be forgotten")

  • Restrict or object to processing

  • Data portability (receive your data in a usable format)

If you are in California (CCPA): You have the right to:

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of the sale of personal information

  • Non-discrimination for exercising your privacy rights

To make a request, contact us at: privacy@the-otto-grp.com

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Analyze site usage

  • Improve website functionality

  • Personalize content and ads (with consent)

You can manage cookie preferences in your browser settings or through our cookie consent banner.

6. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers (e.g. shipping, payment processors, IT support)

  • Legal authorities if required

All third parties are contractually obligated to protect your data.

7. Data Storage & Security

Your data is stored securely using industry-standard encryption and access control. We retain data only as long as necessary for business or legal reasons.

8. International Transfers

If you are outside the U.S., your data may be processed in the United States. We ensure adequate safeguards through standard contractual clauses or other recognized mechanisms.

9. Policy Updates

We may update this Privacy Statement periodically. Please review this page for the latest version.

📩 Contact Us

For questions or to exercise your rights, contact:

The Otto Group
Email: info@the-otto-grp.com
Phone: +1 818 395 8419
Address: 3028 N Sunnyside Ave., #101, Fresno, CA. 93727